1 betjili Privacy Policy

1. Introduction and Scope

1 betjili ("we", "our", "platform") treats the privacy of Bangladeshi users as a top priority. This Policy sets out how we collect, process, store, and protect your personal information when you use our website, mobile application, and related services (collectively, "Services").

Our Services are intended only for individuals aged 21 or older. By using the platform, you are considered to have agreed to the terms of this Policy. If you do not agree, please refrain from using the Services.

2. What Information We Collect

2.1 Information Provided at Registration

When you create an account on 1 betjili, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• Documents required for identity verification (such as a National ID card)

2.2 Financial Transaction Information

For deposits and withdrawals, we store the transaction date, amount, and payment method details. Transactions made through mobile banking services active in Bangladesh — bKash, Nagad, Rocket, and Upay — are processed securely. We do not store any full PIN numbers or mobile wallet passwords.

2.3 Automatically Collected Information

The following information is collected automatically when you use our platform:

• IP address and device identifier
• Browser type and operating system
• Login time, session duration, and list of pages visited
• Gaming history and betting activity
• Data collected through cookies and similar tracking technologies

3. Purpose of Using Information

1 betjili uses your information for the following purposes:

• To register, verify, and manage accounts
• To process deposits, withdrawals, and bonuses
• To detect and prevent fraud, money laundering, and unauthorized access
• To ensure compliance with applicable laws and regulations
• To provide customer support and resolve complaints
• To improve platform security and performance
• To provide a personalized experience and relevant offers
• To run responsible gaming programs

4. Information Sharing and Third Parties

1 betjili does not sell or rent your personal information. However, information may be shared with third parties in the following circumstances:

4.1 Service Providers

Trusted third-party services are used for payment processing, identity verification, and technical infrastructure management. These providers operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Obligations

We are required to disclose information in accordance with applicable laws in Bangladesh, court orders, or valid requests from government authorities. In such cases, we provide only the minimum information necessary.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance.

5. Information Security Measures

1 betjili uses industry-standard technology to keep your information secure:

• SSL/TLS Encryption: All data transmissions are secured with SSL encryption.
• Password Hashing: Passwords are never stored directly — only encrypted hashes are stored.
• Two-Factor Verification: An OTP-based verification process at login provides an additional layer of security.
• Firewall and Anti-Fraud System: Unauthorized access and suspicious activity are detected automatically.
• Secure Data Centers: Servers and databases are operated within a protected infrastructure.
• Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.

However, no method on the internet is 100% secure. It is your responsibility to keep your account password confidential and to notify our support team immediately if you notice any suspicious activity.

6. Cookie Policy

1 betjili uses cookies to improve platform performance and personalize your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remember your preferences (language, theme, etc.).
• Analytics Cookies: Collect platform usage statistics to help improve the service.

You can control or disable most cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7. Data Retention and Deletion

We retain your information only for as long as necessary. Specifically:

• Information for active accounts is retained until the account is closed.
• Financial transaction records are kept for the period required by applicable law.
• After an account is closed, some information may be retained for a set period due to legal obligations.
• Information needed for the investigation of security incidents is retained until the investigation is complete.

8. Your Rights

As a 1 betjili user, you have the following rights:

8.1 Right to Access Information

You have the right to request details of what information we hold about you. This request can be made through customer support.

8.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request that it be corrected. Most information can be updated directly from account settings.

8.3 Right to Close Your Account

You may request to close your account at any time. However, some information may be retained for a set period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You can opt out of receiving promotional emails and messages at any time. This preference can be changed through account settings or customer support.

9. Protection of Minors

1 betjili Services are strictly prohibited for individuals under the age of 21. We verify age at registration and may request additional documents in cases of doubt. If it becomes known that information from a minor was collected unintentionally, it will be deleted immediately. For more information on responsible gaming, visit our Responsible Gaming page.

10. International Data Transfers

For the purposes of operating technical services, information may sometimes be processed outside Bangladesh. In such cases, we ensure that the receiving organization complies with applicable data protection standards and that your information is kept with equivalent protection.

11. Third-Party Links

The 1 betjili platform may contain links to third-party websites or services. These external sites have their own privacy policies, and 1 betjili is not responsible for their data collection practices. You are advised to read the privacy policy of any external site before using it.

12. Changes to This Policy

This Privacy Policy may be updated at any time in response to improvements to platform services or changes in law. For significant changes, registered users will be notified by mobile number or email. Continued use of the platform after changes are made will be considered as acceptance of the updated policy.

The update date will always be clearly stated at the top of this page.

13. Contact Us

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us. Our support team is available in both Bengali and English, seven days a week, 24 hours a day, via live chat and email.

To learn more about our services, visit our About Us page. For quick answers to common questions, visit our FAQ section.